Inbound Call Centers

  • Time to scale your sales or Inbound customer support?
  • Frustrated by poor performance of your internal staff?
  • Need to offer 24/7 call center support?
  • Tired of your current unproductive agency?
  • Ready to focus on your core business – instead of your internal support operations?

If so, hiring an Inbound Call Center Agency in the Mary Call Centers Network might be the perfect solution!

Selecting the best inbound call center for your business can be difficult and confusing. That is precisely why Mary Call Centers exists! Our inbound call centers will work directly with you and become an extension of your business. Call centers in the Worldwide Network have been chosen carefully over the past 18 years and are matched precisely to all your business requirements.

Inbound Call Center Services offered by our partners include:

    • Customer Service :-

      Customer Service builds good customer relationship through interaction and taking immediate actions to address their complaints

    • Help Desk Service :-

      includes assisting, guiding, troubleshooting and offering solutions to computer problems and IT related products. This does not only provide technical answers but also evaluating the problem of the customers.

    • Technical Troubleshooting Service :-

      provides product information and technical assistance over the phone that are accessible 24 hours a day.

    • Order Taking Service :-

      helps the customers place their orders directly via phone. The agents will process the order and answer the customers to their inquiries about the products.

    • Marketing Support :-

      Conduct market research, clean up, and qualify marketing lists, generate leads, retain customers, and much more.

    • New Customer Acquisition :-

      Hire the right company for Inbound sales, up-selling, appointment setting and lead qualification to instantly transfer hot leads to sales.

    • Bilingual Agents :-

      Serve your customers in Spanish and English from our inbound call centers in Latin America.

    • Home-Based Agents :-

      Reduce costs with high-quality, highly motivated home-based agents.

    • USA Domestic :-

      High quality accent neutral English speaking agents.

    • Nearshore :-

      Bilingual Spanish and English speaking agents at cost efficient rates.

    • Multilingual :-

      Global language support from locations in Europe, Asia & South Africa or from Cloud Based Agencies.

    • Disaster Recovery :-

      Prevent loss of customers or interruption in service in times of disasters.